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If you've experienced a problem with your Industrial Audio Software program, please help us help you quickly by sending an Audio Tester Report.

To do so, follow these simple steps:

  1. Click Here & download the Audio Tester. This is a very quick & simple download;

  2. Once the download is complete, click Setup in the box that appears. This automatically starts Audio Tester. (Note: Once details on your machine's configuration have been gathered, the setup box will close. Audio Tester will not stay on your machine.)

  3. Audio Tester will gather your configuration details and then display this information on the screen under three separate tabbed categories: System Information, Mixer Information, and Wave/MIDI/DirectSound Information. You may click on these tabs if you are interested in reading detailed information about your computer's setup;

  4. To send the Audio Tester Report, click Submit Bug Report! in the lower left hand corner of the screen. Enter your name and e-mail address and the name and version of the software you are trying to run. Then give a brief description of the bug or problem you are experiencing.

  5. Click Send Report Now! to send the report automatically to Industrial Audio Software (you must be connected to the internet). Note: If you want to save the details to your hard drive, click Save Report to Disk, but you must click Send Report Now in order for us to receive the report.

If you have any questions, please send them to us at: [email protected].

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